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Privacy policy

Products Peruvian operates the website productsperuvian.com (the “Website” or “Service”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website, place an order, contact us, or otherwise use our services. It also explains the choices and rights you may have regarding your personal information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

Unless otherwise defined in this Privacy Policy, the terms used here have the same meaning as those used in our Terms and Conditions.

Information We Collect

We collect different types of information in order to process your orders, provide customer service, operate our Website, improve our services, and maintain the security of our online store.

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our Website, we may collect personal information such as:

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address
  • City, state, province, or region
  • ZIP or postal code
  • Country
  • Order and transaction information
  • Information you provide when contacting customer service
  • Cookies and similar tracking information

We only collect information that is reasonably necessary to provide our services and operate our online store.

Usage Data

When you access our Website, certain information may be collected automatically.

This may include:

  • Your Internet Protocol (IP) address
  • Browser type and version
  • Device type
  • Operating system
  • Pages you visit
  • Date and time of your visit
  • Time spent on individual pages
  • Referring website or source
  • Unique device identifiers
  • General location information derived from your IP address
  • Other technical or diagnostic information

We use this information to understand how visitors interact with our Website, identify technical issues, improve performance, and enhance the overall shopping experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Website, remember your preferences, analyze Website traffic, improve functionality, and help keep our services secure.

Cookies are small data files stored on your device when you visit a website.We may also use technologies such as pixels, tags, scripts, and similar tools to collect information about how our Website is used.

You can configure your browser to refuse some or all cookies or to notify you when cookies are being used. Please note that disabling certain cookies may affect the functionality of some parts of our Website.

Cookies we may use include:

  • Essential Cookies: Required for the Website, shopping cart, checkout, and other core features to function properly.
  • Preference Cookies: Help remember your preferences and settings.
  • Analytics Cookies: Help us understand how visitors use our Website so we can improve its performance and usability.
  • Security Cookies: Help protect our Website, customers, and transactions from fraud, abuse, and unauthorized access.

How We Use Your Information

Products Peruvian may use the information we collect to:

  • Process, manage, and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations, shipping updates, and other transactional communications
  • Provide customer service and respond to inquiries
  • Maintain and operate our Website
  • Improve our products, services, Website, and customer experience
  • Analyze Website traffic and usage patterns
  • Detect, investigate, and prevent fraud, security incidents, or technical problems
  • Maintain records related to purchases and transactions
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications, offers, or coupons where permitted and where you have agreed to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in those communications.

Transactional emails related to your orders, payments, shipping, or customer service may still be sent when necessary.

Payment Information

Payments made through our Website may be processed by third-party payment providers.

Depending on the payment method you choose, your payment information may be collected and processed directly by the payment provider rather than by Products Peruvian.

We do not necessarily store complete credit or debit card details on our own servers.

Payment providers maintain their own privacy and security practices, and we encourage you to review their privacy policies when appropriate.

International Data Transfers

Products Peruvian is based in Peru, and information collected through our Website may be processed or stored in Peru or in other countries where our service providers operate.

If you access our Website from outside Peru, your personal information may therefore be transferred to and processed in a country whose data protection laws differ from those in your country of residence.

When personal information is transferred internationally, we take reasonable steps to ensure that it is handled securely and in accordance with this Privacy Policy and applicable data protection requirements.

Disclosure of Personal Information

We do not sell your personal information.

We may share limited personal information with trusted third parties when necessary to operate our business and provide our services.

These third parties may include:

  • Payment processors
  • Shipping carriers and postal services
  • Website hosting providers
  • Email and communication providers
  • Analytics providers
  • Fraud prevention and security services
  • Professional advisers or service providers
  • Government agencies or authorities when legally required

These service providers may access personal information only to the extent necessary to perform services on our behalf and are expected to handle that information appropriately.

Legal Requirements

ProductsPeruvian.com may disclose personal information when we reasonably believe that doing so is necessary to:

  • Comply with a legal obligation, court order, or lawful government request
  • Protect and defend the rights or property of Products Peruvian
  • Prevent, investigate, or respond to suspected fraud, abuse, or unlawful activity
  • Protect the safety of our customers, users, employees, or the public
  • Protect against legal liability
  • Enforce our Terms and Conditions or other agreements

Data Security

The security of your personal information is important to us.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

Our Website uses SSL/TLS encryption to help protect information transmitted between your browser and our Website.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Although we take reasonable precautions to protect your personal information, we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Process and maintain transaction records
  • Provide customer service
  • Resolve disputes
  • Prevent fraud or abuse
  • Meet accounting, tax, legal, or regulatory requirements

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

Service Providers

We may work with third-party companies and service providers that help us operate our Website, process orders, provide customer support, analyze Website usage, maintain security, or perform other business functions.

These providers may have access to certain personal information only when necessary to provide their services.

Analytics

We may use analytics services to better understand how visitors interact with our Website.

Google Analytics

We may use Google Analytics to collect information about Website traffic and usage.

Google Analytics may collect information such as pages visited, approximate geographic location, browser and device information, interactions with the Website, and traffic sources.

Google may process this information in accordance with its own privacy policies.

You can learn more about Google's privacy practices by visiting the Google Privacy Policy:

https://policies.google.com/privacy

Depending on your browser and location, you may also be able to limit analytics tracking through your browser settings, cookie preferences, or Google's available privacy controls.

Statcounter

We may also use Statcounter to help analyze Website traffic and visitor activity.

Information about Statcounter's privacy practices is available at:

https://statcounter.com/about/legal/

Third-Party Links

Our Website may contain links to websites or services that are operated by third parties.

If you follow a third-party link, you will be directed to a website that is not controlled by Products Peruvian.

We are not responsible for the content, security, privacy practices, or policies of third-party websites or services.We recommend reviewing the privacy policy of any external website you visit.

Children’s Privacy

Our Website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or legal guardian and believe that a minor has provided us with personal information, please contact us.

If we become aware that we have collected personal information from a minor without appropriate authorization, we will take reasonable steps to delete that information.

Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Object to or restrict certain types of processing
  • Withdraw consent where processing is based on consent
  • Unsubscribe from marketing communications
  • Request information about how your personal data is used

Certain requests may be subject to legal, tax, accounting, fraud prevention, or other legitimate record-keeping requirements.

To exercise an applicable privacy right, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, legal requirements, or privacy practices.

When changes are made, the updated Privacy Policy will be posted on this page.

Where appropriate, we may also provide additional notice of significant changes through our Website or by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

Changes become effective when the updated Privacy Policy is published on this page unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through our Website.